Terms and Conditions

 

📜 Terms and Conditions – Sintu Travels & Services

Welcome to Sintu Travels & Services. By using our services or visiting our website, you agree to the following terms and conditions. Please read them carefully.



1. General Terms

  • These terms apply to all services provided by Sintu Travels & Services (government, financial, healthcare, education, travel, etc.).

  • By availing any service, you accept these terms and agree to comply with them.

  • We may update these terms at any time. Updated terms will be posted on this page.


2. Service Usage

  • You agree to provide accurate and complete information when requesting any service.

  • We are not responsible for delays, rejections, or penalties caused by incorrect or incomplete documents/information submitted by you.

  • Some services may require government fees or third-party charges in addition to our service charges.


3. Payments

  • All payments must be made in advance (unless otherwise agreed).

  • Fees once paid are non-refundable, except as covered in our [Return and Refund Policy].

  • Receipts will be provided for every payment.


4. Privacy & Data Protection

  • We collect and use your personal information as described in our [Privacy Policy].

  • Your documents and data are kept confidential and used only for the purpose of providing services.


5. Limitation of Liability

  • We act as a facilitator/agent to help you access government, financial, travel, and other services.

  • We are not responsible for:

    • Government delays, rejections, or portal errors

    • Third-party system downtime or failures

    • Any indirect loss, penalty, or damage caused due to service delays


6. Travel & Booking Services

  • All travel bookings (bus, train, flight, etc.) are subject to the terms and policies of the respective carriers/providers.

  • Cancellations, refunds, or changes are subject to those providers’ rules.


7. Prohibited Activities

You agree not to:

  • Submit false or fraudulent information

  • Misuse our services for unlawful purposes

  • Violate any applicable laws or regulations


8. Governing Law

  • These terms are governed by the laws of India.

  • Any disputes will be subject to the jurisdiction of courts in West Bengal, India.

✨ Sintu Travels & Services – Simple, Secure, and Reliable Services Since 2017.


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